---
title: "Frequently Asked Questions"
url: "https://docs.speedinchinaplugin.com/support/faqs/"
---
## General

### What does Speed in China do?

Speed in China tests how fast your WordPress website loads from mainland China. It runs real HTTP speed tests from servers inside China via the Globalping network, identifies services blocked by the Great Firewall, localizes Google Fonts, and provides optimization suggestions.

### How are speed tests run?

The plugin sends a request to the Speed in China API (hosted on gauchoplugins.com), which creates a measurement on the [Globalping](https://www.jsdelivr.com/globalping) network. Globalping dispatches 4 probes from mainland China to make an HTTP GET request to your URL and measure detailed timing data.

### Where are the test servers?

Speed in China facilitates testing with servers located across mainland China via the Globalping network. Tests commonly run from Beijing, Shanghai, Guangzhou, and Shenzhen, though exact locations may vary slightly between tests since probes are dynamically assigned based on availability.

### Is there a free version?

Yes. The free version is available on [WordPress.org](https://wordpress.org/plugins/speed-in-china/) and includes monthly speed tests from all 4 mainland China server locations, Google Font localization, resource analysis, and optimization suggestions. No credit card required.

### Do I need to host my site in China?

No. Your site can be hosted anywhere in the world. Speed in China tests how your site loads *from* China — it doesn't require Chinese hosting or an ICP license.

## Features

### My Google Fonts are still loading from Google after enabling localization. Why?

Speed in China can only localize Google Fonts that are loaded via WordPress's `wp_enqueue_style()` function. If your theme includes Google Fonts with a hardcoded `<link>` tag in the HTML template, the plugin cannot detect or replace those. Check with your theme developer about making the font loading WordPress-compatible, or manually remove the hardcoded `<link>` tag.

### What is resource analysis?

Resource analysis is a deep scan of your site that identifies external services blocked by the Great Firewall — things like Google Analytics, Facebook Pixel, YouTube embeds, Gravatar, and more. It checks your site's HTML, enqueued assets, theme files, and active plugins. See [Resource Analysis](../../features/resource-analysis/) for full details.

### My scheduled tests aren't running on time. Why?

Scheduled tests use WordPress Cron (WP-Cron), which only triggers during page visits. On low-traffic sites, tests may not fire exactly on schedule. For reliable timing, set up a system-level cron job. See [WP-Cron Reliability](../../features/scheduled-testing/#wp-cron) for instructions.

## Plans & Pricing

### What's the difference between the plans?

All plans include speed testing, Google Font localization, resource analysis, and optimization suggestions. Paid plans add:

*   **Personal:** Weekly speed tests, test history log
*   **PRO:** Daily speed tests, scheduled testing, priority support
*   **Agency:** Hourly speed tests, dedicated support

See the [pricing page](https://speedinchinaplugin.com/pricing/) for current pricing and license options.

### What is the refund policy?

Speed in China offers a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days. See the full [refund policy](https://freemius.com/product/6557/speed-in-china/legal/eula/#refund_policy_summary) for details.

## Technical

### Does it work on WordPress Multisite?

Yes. Speed in China can be activated on individual sites within a Multisite network. Each site manages its own speed tests, settings, and test history independently.

### Is my data private?

Yes. All test results, settings, and history are stored in your WordPress database on your server. The only external communication is with the Speed in China API (for speed testing) and Freemius (for license management). No personal data about your visitors is collected or transmitted.

### Does it conflict with other plugins?

Speed in China is designed to work alongside other plugins. It does not modify your site's frontend HTML (except for replacing Google Font URLs when localization is enabled). If you experience a conflict, please [contact support](https://gauchoplugins.com/support/).